Shipping policy

All products sold on b2service.ge are digital and delivered electronically — there is no physical shipping, courier or post, and delivery is completely free.

1. What is delivered and how

• License code (key) — appears in your account on the "My licenses" page (account menu → "My licenses").
• Email — when the code is ready, you receive a notice at your account email with a link to "My licenses". For security, the code itself is not sent in the email automatically, as emails can be read or forwarded by others.
• Sending a code to your email — in "My licenses" every code has a "Send to email" button that sends the code to your own email (once a minute per code).
• Bundles — the code of each component appears separately, under its own name.
• Services — performed at a time agreed with you, remotely or on site.

In "My licenses" each code shows the product, order number and date. The code is hidden at first — the "Show" button reveals it and "Copy" copies it.

2. Delivery time

A code is issued only after payment is confirmed:

• Card payments are confirmed automatically and the code usually appears within a few minutes, at any time of day.
• Invoice (bank transfer) payments are confirmed once the funds reach our account, during working hours (Monday–Friday, 10:00–20:00). This usually happens the same or the next working day. Transfers from other banks may take longer — to speed things up, you can send the payment receipt to hello@b2service.ge.
• Corporate orders and orders placed by our staff are delivered after payment is confirmed or within the period stated in the offer.

If the code does not appear within these periods, or there is not enough stock at the moment of payment, we will contact you and offer a new delivery time or cancellation with a full refund.

3. Order status

The order status is shown in "My orders": awaiting payment, paid, delivered, cancelled or refunded. When the license code is issued, the order is marked "delivered" automatically.

4. Your responsibility

• Make sure your account email is correct and notices do not go to spam (no-reply@b2service.ge).
• Do not share the code with others: a disclosed code may be used by someone else.
• Save your codes before deleting your account — afterwards they no longer appear in "My licenses".

5. Geography

The website operates in Georgia and prices are in GEL. Digital delivery works anywhere you have internet access. Some products have regional restrictions set by the manufacturer — in that case it is stated in the product description.

6. Help

For questions about activating or delivering a code, write to hello@b2service.ge or WhatsApp +995 557 66 70 50 with your order number.